Coming Soon to Hanley?

Christmas is but a distant memory (if you can forget the office party… please forget the office party) time to look forward to the New Year, but what have we to look forward to?

Realis hope to make a announcement in January in respect to the new Tenants that have signed up for City Sentral.  Who could they be? Only one way to find out if you can’t wait, E-mail some retailers.

So I sent this email to

YO Sushi, H&M, Nandos, Krispy Kreme, CULT, FatFace, Zara, Giraffe, Wagamama, Cafe Rouge, Hotel Chocolat, AX Paris, Allsaints, Banana Republic, BANK, Boux Avenue, Jigsaw, House of Fraser, Henri Lloyd, Dune, G-Star, Abercrombie, Jane Norman, Kuyichi, Lipsy

When will Stoke on Trent get a ****** store, we have two new development centres one an expansion of the existing Potteries Shopping Centre and a Brand new £350million shopping precinct City Sentral. Have you yet expressed an interest in either development?

Only had few replies so far, some the to be expected noncommittal other more direct and honest


Hi Ian,

Thank-you for taking the time to contact us with your comments. We don’t currently have any plans for a restaurant in Stoke on Trent.

We really value ideas and feedback from our customers, so I have forwarded your comments to the relevant department for consideration.

Many thanks,

Krispy Kreme

Hi Ian

Thank you for taking the time to contact us regarding the opening of a new store in Stoke-on-Trent.

We are lucky at Krispy Kreme to have loyal customers such as you, and we are currently looking at new areas in the UK where we can open stores. We are always working hard to expand but at the moment there are no further confirmed opening dates.

Do keep an eye on our website for news or follow us on Facebook at
At Krispy Kreme we do recognise that our success is measured by customer satisfaction and we very much appreciate your interest and support.

Kind Regards

YO! Sushi

Hi Ian,

Thank you for your enquiry, I have passed on your comments to our property team.

Please keep an eye on our website for future restaurant openings.

Best wishes


Dear Ian,

At this moment in time we are not yet planning on opening a CULT store in Stoke but this is something that we would not rule out in the future.

Thank you for your interest




Dear Mr/s Ian Norris,

We would like to thank you for your interest in our company.

However, we must inform you that at this time we have no plans in the short or medium term to open one of our retail format?s stores in Stoke on Trent.

We will, however, make note of your request in order to study its viability for future expansion plans.

Thank you for contacting us. Kind regards.

Hotel Chocolat

Dear Mr Norris,

 Thank you for your email.

 Although we do not have plans to open a store in Stoke onTrentin the immediate future, we will pass your comments on to our Retail Development Team for review.

 If there is anything further we can help you with please do not hesitate to contact us.

 Kind regards,

Café Rouge

Dear Ian

 Thank you for your e-mail.

 We are not currently considering opening a new Café Rouge in Stoke on Trent. However I have passed on your message to our new site acquisitions team.

 Kind regards

To be continued….

and any news, rumours ideas on who else to email?


7 responses to “Coming Soon to Hanley?

  1. M y Mrs would like H&M and Zara I’d like an Apple Store. ;D

  2. Sent email to H&M awaiting reply, tried apple but couldnt find contact email. All 0845 numbers.

    Emailed Zara

  3. Sam

    This is really proactive! Thinking of other shopping centres – Hotel Chocolat isn’t in Stoke is it? I’m trying to imagine what’s not in Hanley but not doing very well! John Lewis? Waitrose said no to Stoke last year but with a new development on the way…?

    • John Lewis just pulled out of Preston’s proposed £700m city centre “Tithebarn” redevelopment, which had led to that development being scrapped for time being

  4. Rosalin Norris

    What about a John Lewis this would be an excellent store to have in your great city

  5. Georgia

    Will they be going ahead with the expansion and new shopping centre. Me and my family would love these shops and more to open. Hanley really needs this if it wants to keep going.

    • There should be some news on City Sentral in December on what sort of scheme Realis are now proposing.

      It really should been Realis demolishing the Old Bus Station, now and not the City Council making a temporary Car Park, we all just have to wait until someone is willing to say what is going on.

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